| Terms
and Guarantee's
|
We
fully guarantee our products (excluding any custom designed or special
order items) for the specified term of each manufacturer. Any defective
product maybe returned for exchange (with authorization)
for a period of 30 days. Products must be returned in their original
packaging with all related parts and materials included and sent to
the address below. |
|
Guarantee's
on special order items including: Non-stock supplies, printing of labels
or related forms or promotional products are covered by the specific
details with which the order was consummated. These details should be
reviewed carefully and must be signed and approved for by the responsible
individual with expressed permission to do so. Any error found in an
approved order completed to these specifications is nonrefundable. Please
contact your sales representative or the sales department at: sales@suncoastmarketing.com
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|
| Returns
|
All
returns must be authorized and have a Return Authorization Number (RA)
assigned to it. All return packages must have the proper RA# on
it and it must be plainly visible in "LARGE BLOCK PRINT" and
"RETURNS" marked on the outside of the package and
returned to the address below. For a proper
return authorization please e-mail returns@suncoastmarketing.com.
Returns must be applied for within the 30 days of purchase. Products
requiring replacement after the initial 30 day period must be returned
to the manufacturer for warrantee coverage. If products are returned
without the proper authorization up to a 15% restocking fee may be charged
on all returns other than defects. Return freight charges are not subject
to credit or refund. |
|
| Ordering
Information |
- The minimum order is $100.00.
- All orders can be paid with Mastercard, Visa or Discover credit cards. Net terms may be applied by completing our credit application. Sned request via e-mail
to: sales@suncoastmarketing.com
- Orders must be placed in manufacturers
minimum packaging quantities indicated.
- Freight charges will be added to
all orders.
- All domestic shipments will be sent
UPS GROUND (or normal distributor method) unless otherwise notified
by the customer at the time of the order. Shipping costs depend
on the receiving address.
- If any domestic customer wishes their
shipment sent other than UPS, (e.g.: Federal Express) the customer
must supply the correct account number for that delivery service.
- Export shipments will ship via Fed
Ex or alternative freight forwarder supplied by the customer.
- Credit card charges made from
"WITHIN or OUTSIDE" the United States to ship to other
countries will be honored ONLY by faxing a photo copy of
the credit card, both front and back, to: 011 (954) 583-8189. You
will then be faxed (or e-mailed) a copy of the sales slip which
also must be signed and returned to us via fax. We regret this inconvenience
but since it is impossible to get address verification for anywhere
outside this procedure must be followed. Orders made that have not
supplied this information within 48 hours are subject to cancellation.
- Sales tax will be charged on all
orders in the state of Florida. If a company is exempt from sales
tax, this information must be supplied at the time the order is
placed and a "SIGNED" state authorized "RESALE TAX CERTIFICATE"
must be faxed to Suncoast Marketing at (954) 583-8189 before the
order is processed and must be received before 11:00 am EST the
next business day. "NO EXCEPTIONS". (Florida ONLY!). Exporters
please contact us
regarding the required tax exempt documents.
- Suncoast Marketing Inc. assumes no
responsibility for typographical errors of any kind.
- Suncoast Marketing Inc. reserves the
right to change prices at anytime without notice
|
|
| All returns must
be sent to this address: |
Suncoast
Marketing Inc.
6545 Nova Dr. Suite 210
Davie, Fl, 33317
Canada and US: (954) 583-4351
Fax: (954)
583-8189
Phone Toll Free (800) 393-7273 |
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