Suncoast recently became a new client to a financial services company who in turn has become a client of Suncoast. A great win…win….. and with that we now receive their monthly news letter….in that news letter there was an interesting fact sheet on Credit Card receipts…and I thought Euby could share this information as some of it was a little
As a business owner…is it important to keep copies of your credit card receipts ? YES….VERY IMPORTANT!
There is a process where a client can “dispute” a charge and create a “charge back” against your merchant account.
If a charge back is initiated against your company …your best defense is a “signed copy of the credit card receipt”…..
and the “little known fact” is that the customer can dispute a charge for up to 18 EIGHTEEN MONTHS from the date
the charge APPEARS on their statement! It is most important to have them on file for a minimum of 20 months to
insure you are protected ! A special thanks to Sean at Maxx for sharing this tidbit with us ! Have a great weekend
everyone ! Euby…..