Administrative Professionals’ Day!

Suncoast Marketing, Inc. appreciates its employees who work hard every day to make Suncoast a great company and an even better place to work. On Administrative Professionals’ Day, we are now enjoying personalized, Suncoast CROSS pens!

How to Create a Steady Flow of Referral Business

In today’s competitive business environment, it can often be difficult to meet new clients. Many friends and business partners wonder how I do it. The answer simple.

Referrals can be the simple key to accessing new business. I want share with you this training video on how to create a steady flow of referral business through systems and dialogues.

The best part of my success is that I am giving  you access to this business building wisdom … for free. Each month I will send post a quick video of simple yet effective ways to get more referrals. You’ll  love this training for yourself and your team.

Here is the first training video – let me know what you think after you watch it. It’s good … real good!

http://www.referralmoments.com/video1.aspx

After you watch this short video, I’d love to hear your thoughts and feedback. And, if you have any questions, I’d be happy to speak with you about it. I’ve been working by referral, and I’m happy to share my  experience and techniques with you.

Practice and get comfortable with the content of this video, and stayed tuned for the next one!

Have you Met these Amazing Winemakers? or Tasted these Incredible Wines?

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Euby and Suncoast Marketing are PROUD sponsors of this outstanding event … for Deliver the Dream!

The event is hosted by Shari Gherman and American Fine Wine Competition at the Seminole Hard Rock Hotel … Friday night April 24th!

A limited number of tickets are still available at $300 per person …

Hope to see you there!

GCPPA: District 2 Regional Association

GCPPA  President Randy “Euby” Eubanks, along with past President Gary Tuchler and ED Kelly Wilson, participated in the RAC District 2 Regional Association planning meeting in Nashville, TN earlier this week … The group took a moment for a photo prior to leaving for the airport.

A special package representing our industry’s products and services was agreed upon for PPWW (Promotional Products Work Week) next month and each region will be getting few bags for presentation to local officials and/or major clients.

Anyone interested in arranging a meeting with a local, county or state official for delivering a package (and photo opp) are encouraged to contact their local rep to obtain the packages.

“CSR Success”

Featured in the March 2015 “CSR Success” article in PSDA’s Print Solutions Magazine, Yvonne Jacks was spotlighted for her talent and hard work. As Suncoast Marketing’s “Assistant Customer Service Manager”, Yvonne knows every day is a priority … and that excellent customer service takes focus and enthusiasm to ensure that she gets each client exactly what they need, and just as importantly … when they need it!

Each day brings new orders which require research, job quotes, filling orders, and price negotiations with suppliers. Suncoast’s customer service team works hard to ensure each client is satisfied:  “’we pride ourselves on being able to do the jobs that others say aren’t possible’ [Yvonne] says” (Print Solutions, 2015). Yvonne balances many client accounts at the same time, so she must be able to manage her time efficiently to ensure that time-sensitive orders are handled appropriately.

Yvonne and the customer service team often go the extra mile for their customers. Broward County turned to Suncoast Marketing, Inc. when they were in need of buttons and T-shirts in one day to encourage people to turn in their overdue traffic tickets. Yvonne, “a natural people person who thrives on rush orders, got the order filled. Then she did it again: ‘The next day they call and say they need more, so it’s finding the sources that can do it, and going the extra mile to make sure we get the job done’” (Print Solutions, 2015). Suncoast is proud to have such a great, hard working customer service team with great leadership in Yvonne.

Suncoast enjoys an incredible team spirit … and employees help each other out when an order needs to be filled as soon as possible. Recently when a customer wanted his print job collated in a specific way, the whole team worked together in the conference room to get the job done. Yvonne said it was like a manufacturing line: “’we had CSRs, managers, sales reps … that happens a lot around here. We come together as a team’” (Print Solutions, 2015).

Yvonne directly supports “Euby’s” clients along with many others … and she of course “keeps Euby on track and on time” which would be a full time job for most. In addition, she is a devoted mother and hard to believe “Grandmother” …actually …not the “Grand” part …as she is pretty “Grand” at everything she does in life!

Check out the whole article below!

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