![Lego Customers Lose Millions of Pieces a Year. The Company's 4-Word Response Is the Best I've Ever Seen | Inc.com Lego Customers Lose Millions of Pieces a Year. The Company's 4-Word Response Is the Best I've Ever Seen | Inc.com](https://img-cdn.inc.com/image/upload/w_1920,h_1080,c_fill/images/panoramic/GettyImages-1332741556_486507_f9e9x1.jpg)
Lego Customers Lose Millions of Pieces a Year. The Company's 4-Word Response Is the Best I've Ever Seen | Inc.com
Love What Matters - This response from the LEGO customer service team to a seven-year-old who lost his figurine is everything. It reads: Thanks for sending us an email! We are very
![LEGO on Twitter: "@willbailey_dev We're very busy at the moment, so it's taking us a few extra business days to reply to emails. Please consider calling us via the link provided above. LEGO on Twitter: "@willbailey_dev We're very busy at the moment, so it's taking us a few extra business days to reply to emails. Please consider calling us via the link provided above.](https://pbs.twimg.com/media/Erl5s9QW8AIO6ch.jpg)
LEGO on Twitter: "@willbailey_dev We're very busy at the moment, so it's taking us a few extra business days to reply to emails. Please consider calling us via the link provided above.
![Response from Lego Customer Service when I inquired about the status of my VIP card. If you haven't gotten yours yet, it might be worth checking in with them. More info in Response from Lego Customer Service when I inquired about the status of my VIP card. If you haven't gotten yours yet, it might be worth checking in with them. More info in](https://external-preview.redd.it/f-nViIZR38K-f9mxgDaeJMyEruAxl9OclUQPWH_HfUE.png?width=640&crop=smart&auto=webp&s=6d0cbbd8167f9070001c7635c9d670c66941fe12)
Response from Lego Customer Service when I inquired about the status of my VIP card. If you haven't gotten yours yet, it might be worth checking in with them. More info in
![LEGO (and Eddie) have made fans for life out of me and my kids…amazing reply from their customer service department : r/lego LEGO (and Eddie) have made fans for life out of me and my kids…amazing reply from their customer service department : r/lego](https://preview.redd.it/t7ou8f6qnzp81.jpg?width=640&crop=smart&auto=webp&s=e049b723fda03f3957f3277a46e58b0dfdf6f403)
LEGO (and Eddie) have made fans for life out of me and my kids…amazing reply from their customer service department : r/lego
![So I asked Lego Customer Service about my previous post on if the college grad minifig and the dino man minifig are the same guy and this was their response. : r/lego So I asked Lego Customer Service about my previous post on if the college grad minifig and the dino man minifig are the same guy and this was their response. : r/lego](https://i.redd.it/w3cit51jmqa01.png)
So I asked Lego Customer Service about my previous post on if the college grad minifig and the dino man minifig are the same guy and this was their response. : r/lego
![My friend had a problem with his R2D2 LEGO keychain. This was the email response he received. : r/lego My friend had a problem with his R2D2 LEGO keychain. This was the email response he received. : r/lego](https://preview.redd.it/12nt9bqun4101.jpg?auto=webp&s=468c1dabc4004fdd1a2887cbacfe9792b9dfe187)